Eczema Questions And Answers

Is Waxelene Multi-purpose ointment good for eczema?

We have thousands of reviews from customers saying that the Waxelene Multi-Purpose Ointment is the best thing they have used for their eczema.

The reason it works so well is our patented aeration process. It creates a thin protective barrier that still allows the skin to breathe. The organic oils soak in and nurture the skin cells.

Waxelene is produced as a cosmetic and is not certified by the FDA as a drug. We do not claim that it cures, heals or alters any part of the body. We have not done the clinical trials or paid the fees associated with drug certification.

All we can say is give it a try and see if Waxelene works as well for you as it has so many people. We offer a 100% Satisfaction Guarantee.

Is Waxelene Multi-Purpose Ointment Good For all Types Of Eczema?

There are many types of eczema. Ask a dermatologist what type of eczema you have. Different types of eczema require different treatments.

Our customers have told us that Waxelene Multi-Purpose Ointment is the best thing for many different types of eczema. Particularly as a moisturizer for dry skin related irritations. 

You can try Waxelene risk free because we have a 100% satisfaction guarantee.

How Do I use Waxelene As A MOisturizer For Eczema?

We recommend the Multi-Purpose Ointment for people looking to soothe and hydrate their eczema.

A little goes a long way so you can apply a thin coat on the areas of concern.

Re-apply as necessary to keep the skin hydrated and nourished.

Will Waxelene Stop My Eczema From Itching?

The anti-inflammitory properties in Waxelene Multi-Purpose Ointment coupled with it’s moisturizing qualities make it perfect for soothing eczema. We have tons of reviews from customers who think Waxelene Multi-Purpose Ointment for relief from eczema itching. We can’t guarantee that it will stop your eczema from itching. However, you can try it risk free thanks to our 100% satisfaction guarantee.

Does Waxelene SEll AN Eczema Cream?

Waxelene Multi-Purpose Ointment works as an eczema cream. Most creams are water-based.  Waxelene Multi-Purpose Ointment works better because it is not water-based which helps lock in moisture. You can try Waxelene risk free thanks to our 100% satisfaction guarantee. 


Waxelene vs Petroleum Jelly

Is Waxelene a Good Natural Alternative To Petroleum Jelly?

Waxelene Multi-Purpose Ointment was originally called “The Petroleum Jelly Alternative”, so yes, it’s amazing and works better. It has a similar texture to petroleum jelly and vaseline without being greasy. Waxelene Multi-Purpose Ointment is aerated so it lets the skin breathe, unlike petroleum-based products that suffocate the skin. Waxelene is certified organic, pure and natural, there’s no funny stuff, additives or preservatives.  

You can try Waxelene risk free thanks to our 100% satisfaction guarantee. 

Can I Use Waxelene In Place of Vaseline?

Waxelene Multi-Purpose Ointment can be used for anything you use Vaseline or Petroleum Jelly for and more!

Try Waxelene risk free thanks to our 100% satisfaction guarantee. 


Can I use Waxelene as a barrier before getting into water?

Waxelene is great to use as barrier before going in the pool, ocean, lake, etc. I personally use Waxelene for swimming and it lasts at least 3 hours when I am surfing. There are no irritants, no petroleum, and it is aerated so it won’t clog pores or harm reefs!

Make-Up Questions

Can You Use Waxelene As A Make-Up REmover?

Many of our customers love Waxelene Multi-Purpose Ointment as a make-up remover. Add some to the make-up areas you would like to remove and gently wipe off with a towel. Be careful not to get any in your eyes while removing mascara. It even works to remove waterproof make-up. 

Try Waxelene risk free thanks to our 100% satisfaction guarantee.

Can I Use Waxelene Under Lip Stick To Make the Colors Last Longer?

Yes! Celebrity Make-up Artist Fiona Styles uses Waxelene Multi-Purpose Ointment on Haile Berry and other celebrities for this and more. See our blog post about the article in Redbook Magazine. 

Try Waxelene risk free thanks to our 100% Satisfaction Guarantee.

Questions About How To Use Waxelene

How Do I Use Waxelene Multi-Purpose Ointment As a Skin Moisturizer?

Apply Waxelene Multi-Purpose Ointment to the desired area. A little goes a long way so you can spread it out into a thin barrier. The organic oils will soak in over time. 

I recommend using Waxelene Multi-Purpose Ointment right after showering to lock in the moisture. 


Is Waxelene Multi-purpose ointment Safe to Use On The Face?

Waxelene Multi-Purpose is aerated using our patented process. That makes it breathable so it won’t clog pores. It’s a great night cream. 

Try Waxelene risk free thanks to our 100% satisfaction guarantee.


Can I Use Waxelene As A Barrier Before Getting Into The Water?

Waxelene is great to use as barrier before going in the pool, ocean, lake, etc. I personally use Waxelene for swimming and it lasts for at least 3 hours when I am surfing. There are no irritants, no petroleum, and it is aerated so it won’t clog pores or harm reefs!

Waxelene Ingredients

Why Do You Use Organic Soy Oil In Cosmetics?

 We use soy oil in Waxelene Multi-Purpose Ointment because soy oil is rich in Omega 3 and Omega 6 fatty acids, Isoflavones, and Vitamin E, nutrients that help promote skin health. Vitamin E and EFAs- allow soy oil to be easily infused into cosmetic formulas, as well as interact with the skin’s surface.

Applying it topically protects against inflammation and helps the skin retain moisture. 

 Soy oil does not contain any phytoestrogens. The phytoestrogens are in the soy proteins. So it is safe to use topically. 

We use organic soy oil so it is non-GMO!


Why Do You Use Organic Beeswax In Cosmetics?

We use organic beeswax because


Why Do You Use Vitamin E In Cosmetics?

Vitamin E is great for the skin….

Why Do You Use Rosemary Oil In Cosmetics?

Rosemary is a natural anti-oxidant. 

Product Questions

Is Waxelene Multi-Purpose Ointment Ingestible? / Can you Eat Waxelene Multi-Purpose Ointment?

We do not suggest consuming Waxelene for any reason. Accidental ingestion of Waxelene would be no different than ingesting any of the organic ingredients on their own. (Soy Oil, Beeswax, Vitamin E Oil, Rosemary Oil). Consult a physician if any of the ingredients are a risk to you or have any concerns. Waxelene is made from organic food grade ingredients and is produced on all food grade equipment. Waxelene is produced as a cosmetic, therefore we cannot claim that it is ingestible or for internal use. 

Call 911 if there is a medical emergency.

What if it Looks Like my Large jar of Multi-Purpose Ointment has been opened?

Due to the thickness of Waxelene, the top will not settle like thinner products. We do our best to make each jar look smooth when you open the lid. However, the appearance can change during transport. If you buy on our website directly from us, then you can be assured that it came straight from production. We carefully select our resellers and trust that they will make sure Waxelene products are fresh and safe.  If you have any additional concerns, please contact us at

What if I receive my product and the tube is clogged?

This happens every once in a while because Waxelene is all natural. Please try to unclog the tube with a poker. If you can’t get it to flow then please contact us at Please send any pictures or videos that may help us troubleshoot. We will make sure that you get to enjoy your tube of Waxelene one way or another. 

Is Waxelene Gluten free?

Waxelene is made from 100% gluten free ingredients. Waxelene is made in a Gluten Free facility. We are in the process of getting our products certified gluten free.

Why does my Waxelene vary in color and smell compared to my last purchase?

For the health of our customers and the environment, we use organic unbleached beeswax. Natural beeswax can vary considerably in color and smell. We go out of our way to find the best smelling beeswax available. We do not add perfumes, so it will go on clear and the smell will dissipate rapidly.

Where is the expiration / Best By date located?

The best by date is stamped on the bottom of the jars or crimped into the tubes using a month/day/year or month/year system. The best by date is 2 years from the manufacture date. It is important to note that the expiration date is also 12 months after opening the jar or tube.

What should I do if I get Waxelene on my clothes?

“There should be no permanent stains from Waxelene. The Marks are likely Waxelene that has saturated into the cloth and has not worked its way out yet. Waxelene is hydrophobic so like other oils and waxes it can be hard to get out. I have had luck removing Waxelene by soaking the fabric overnight in warm soapy water.
1. Use a natural dish soap as it is made for cutting oils.
2. Agitate the clothes as much as possible (idealy on a washboard). Agitate a little longer than normal because the Wax/oil combo is stuborn and will be slow to work its way out.
3. In the morning rinse thoroughly with warm water.
4. Repeat if necessary. Fabrics like cotton tend to absorb the Waxelene more than synthetics.

How should I store Waxelene?

Room temperature out of the sun is best. If the weather is excessively hot then you can keep it in the fridge. You can store Waxelene like you would most cooking oils.

Can you put more Waxelene in the lip tubes?
Our Lip Tubes are double the size of standard lip balms. This is good for your pocketbook and the environment. We fill our tubes as full as possible. If we fill them any more then we are not able to close and crimp the tubes.

Sale Questions

Where can I find Waxelene if I can't find it in retail stores?

The best place to buy Waxelene online is on our website or on our Waxelene Official Amazon Store. You can also find Waxelene in Sprouts Farmers Market, other natural grocery stores, and boutiques.

Can Waxelene be purchased Internationally?

We do not have international shipping available on our website. We are working to enable it there and on Amazon internationally. 

Do you offer Waxelene coupons?

We have a one time coupon code available if you sign up for our mailing list in the footer.

How can I get a Waxelene sample?

Samples run out quickly. We can put you on our list for when we do have samples available. Email us at

How can I obtain Waxelene samples as a physician?

We are currently out of samples. To sign up for our physician sampling program please email the following information to
– Business Name
– Attn: Name
– Address
– How many customers will you give samples to each month?
– What is the nature of your practice?”

How do I set up a Wholesale account with Waxelene?

Please contact us at to sign up for a wholesale account.

Shipping Orders & Questions

What if I receive my package and the jar or Tube has been Damaged?
Please send us a picture of the incident so we can identify the issue and aviod it in the future. It is best to email and we will handle it from there!
What is the cost of International shipping?

We do not have international shipping available on our website. We hope to offer it soon and on Amazon internationally. 

What is Your Shipping and Returns Policy?

Please view our entire policy by visiting our shipping and returns page or contact us at 

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